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IT Assessment Services
 Current State of IT
- Organization
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Identify senior IT managers and determine respective
job functions;
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Determine size, skill level and organizational
distribution of IT staff;
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Identify linkages between staff and business,
operations counterparts;
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Identify location of IT departments
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Analyze product/service support structure and
identify personnel.
- Infrastructure
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Compile current hardware inventory;
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Document and analyze network infrastructure
and topology;
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Document and analyze telecommunications
infrastructure and topology;
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Document and analyze data center infrastructure
and support;
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Document external data links.
- Systems
- Compile manifest of operating systems, databases
and development platforms;
- Compile manifest of deployed application systems,
determine level of integration and supporting
entity;
- Review and analyze excerpts of internally developed
code and compare to best practices;
- Evaluate company's web site for customer experience,
interface design, usability and performance;
- Conduct surveys, interviews with internal and
external users of IT services to determine level
of satisfaction.
- Current Budget
- Review and analyze current budget allocations;
- Compare budget to current burn rate;
- Review consulting, outsourcing contracts;
- Identify existence of excess capacity, redundant
resources.
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